FAQ

We ship to addresses across the United States. Orders leave from our Ridgedale, Missouri location. Delivery time depends on your destination and the shipping method you choose at checkout.

Most in-stock orders ship within a few business days. Standard delivery usually takes 5 to 8 business days in transit. Expedited options are available at checkout when you need a faster window.

Standard shipping is free on qualifying merchandise totals of $200 or more after discounts. Pickup in Ridgedale is always free. See Shipping at checkout for current rates on other methods.

Unused items in original condition may be returned within 30 days of delivery. Some exclusions apply. Read our Returns & Exchanges policy before you ship anything back.

Smaller items such as lamps, textiles, and tableware usually arrive ready to use. Some furniture needs light assembly. When that is the case, the product page says so.

Email hello@cedarandcharm.com or call (505) 682-1200, Monday to Friday, 9:00 AM to 5:00 PM CT. You can also send a message through the Contact page.

Each product page lists materials, dimensions, and care notes. Natural materials such as wood, ceramic, and stoneware can vary slightly from piece to piece. That is normal and not a defect.